Terms and Conditions

Welcome to IE Non-Emergency Medical Transportation INC. (“Inland Empire NEMT,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your use of our website, services, and communications, including SMS text messages. By using our services or opting in to SMS communications, you agree to these Terms.

1. Use of Services
- Our services are intended solely for lawful purposes related to arranging and providing non-emergency medical transportation.
- You agree not to misuse our website, forms, or communication channels for fraudulent, abusive, or unlawful activity.
- You are responsible for ensuring the accuracy of all information provided to us, including contact details, addresses, and appointment information.
1. Appointments & Transportation
- Transportation services are scheduled based on the information you provide.
- It is your responsibility to be prepared at the scheduled pickup time. Delays or missed pickups may result in rescheduling or additional charges.
- Service availability may vary depending on location, scheduling, and operational considerations.
1. Payments & Billing
- Where applicable, fees for transportation services must be paid as agreed upon during booking.
- We may accept insurance, contracts, or direct payments depending on your circumstances.
- Any payment disputes must be reported promptly to our office.
1. SMS Terms of Service
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from IE Non-Emergency Medical Transportation INC.
- Types of Messages: Appointment reminders, ride confirmations, scheduling updates, account notifications, and customer support messages.
- Message Frequency: Message frequency varies.
- Message & Data Rates: Message and data rates may apply.
- Help: Message HELP for help.
- Opt-Out: Reply STOP to any message to opt out.
- For assistance, text HELP or visit our website at www.inlandempirenemt.com.
- Visit www.ie-nemt.com for privacy policy and www.ie-nemt.com for Terms of Service.
- Privacy: SMS consent is not shared with third parties or affiliates.
SMS Terms of Service
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from IE Non-Emergency Medical Transportation INC.. This includes SMS messages for conversations (external). Message frequency varies. Message and data rates may apply. See privacy policy at www.ie-nemt.com. Message HELP for help. Reply STOP to any message to opt out.
1. Privacy
Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review it carefully.
1. Limitation of Liability
- We are not liable for any delays, service interruptions, or issues beyond our reasonable control, including but not limited to traffic conditions, weather, or unforeseen emergencies.
- To the fullest extent permitted by law, we are not responsible for indirect, incidental, or consequential damages arising from your use of our services.
1. Changes to Terms
We may update these Terms & Conditions from time to time. Any updates will be posted on this page with a revised “Last Updated” date. Continued use of our services constitutes acceptance of the updated Terms.
1. Contact Us
For questions about these Terms & Conditions, please contact us:
IE Non-Emergency Medical Transportation INC.
1492 W 6th St, Suite I
Corona, CA 92882
Phone: (951) 567-8454
Email: ie_nemt@yahoo.com